Support
Help Center
Our Help Center is a great resource when you need a quick solution. Go through quick tutorials, articles and talk with the community to get your answer in no time.
Visit http://support.bind.pt/.
Standard Support
Standard Support is available to address the following issues within the first 60 days of purchase:
- Errors during product installation
- Product not working properly, or as described, or as documented within user guide
- General questions, help, advice on questions directly related to the product.
All support requests are closely monitored and are typically addressed within 24 to 48 hours. BindTuning support team is available Monday to Friday, from 9AM to 7PM, WET (Western European Time).
You can submit your ticket here or email us to support@bindtuning.com.
Premium Support
Premium Support is offered for additional requirements beyond what is covered in Standard Support, including:
- Modifications, changes or further customizations to the product
- Themes/Modules installation
- General Consulting / Custom Development of DotNetNuke, SharePoint, Orchard, Kentico or Umbraco Themes
- Standard support beyond 60 days of purchase
- Fixes required outside of the normally scheduled patches and releases.
- Priority support over standard support
For information on the available packages of Premium Support, please email us to support@bindtuning.com.
Suggest a feature
Have an idea for a new feature or experience at BindTuning.com? Visit My BindTuning idea where you can leave your idea and comment and vote on other ideas.
Visit http://bind.uservoice.com/.